Programs

Programs
Organizations We Serve
People We Educate
Program Formats

Programs

• Engaging Your Patients: Surefire Strategies to Improve Satisfaction Scores, Decrease Miscommunication Errors and Enhance Compliance
• Patient-Centered Care: Creating an Environment of Service Excellence to Dramatically Improve Care and Compliance!
• (Special program for hospitals) HCAHPS Prep Course: Pay for Performance is Coming! What Your Organization MUST do to Raise Satisfaction Scores
• Delivering Bad News: Must-know Strategies for these "Critical Conversations" -- Essential Skills for EVERY Clinician
• PREVENTING Medical Malpractice: Dramatically Lower Your Risk Through Precise Communication with Patients and other Professionals
• Patients, Pain & Their Perceptions: Powerful Techniques to Help Patients Understand the Meaning of 'Controlled Pain'’ while Simultaneously Improving Satisfaction
• Educating Patients with Impact: Powerful Strategies to Select and Deliver Information. How to Give it so They Get it!
• How to Deliver Dazzling Presentations: Topnotch Tips to Create and Present Powerful Programs that have a Lasting Impact
• Joy on the Job: Creating a Positive Healthcare Environment
• Trauma to Triumph: Helping Patients Cope and Find Hope

Organizations We Serve

• Hospitals / Medical Centers
• Long-term Care Facilities
• Healthcare Associations
• Medical / Dental Practices

People We Educate

• Physicians
• Nurses
• Allied Healthcare Professionals
• Administrative Staff
• Practice Managers

Program Formats

• CME / Medical Rounds
• Conferences
• Retreat
• Symposiums
• Staff Development Meetings