The Center for Healthcare Communication
Sign up for our Newsletter
and receive TWO complimentary Special Reports!
10 Top Tips on "Communicating with Patients"
25 Ways to "Energize Your Workplace"
Dramatically improving patient satisfaction
Decreasing medical errors
Enhancing patient compliance



Our PIE Model of Communication





Materials Review


Free Articles

Media Center


Contact Us

Free Articles

Communicating with Patients
Avoid Using "Why" Questions with Patients: Apply Friendlier Language
Educating Your Patients: 10 Top Teaching Tips
Effectively Opening a Patient Interview: Create Comfort from the Start
Giving Bad News: An Effective Three-Step Approach
Giving Patients Medical Information: Tips to Make it Stick!
Great Communication Skills = Lower Risk of Malpractice
Healthcare Professionals Communicating with Patients Through Email
Patient Interview not Going Well? Start Again!
Run Your Hospital (or Practice) like a Hotel
Teaching Patients about their Medications: The Keys to Decreasing Non-Compliance
World's Worst Communicator

Communication in the Workplace
Effective Conversations: They're Dialogues, not Monologues
Get the Message! 8 Ways to Dramatically Enhance Your Listening Skills
The Likability Factor: 10 Sure-Fire Ways to Make It Work For You
Men & Women Communicating in the Workplace
Show You Care! Put a Little EMPATHY in Your Heart!
Signposting: An Effective Communication Tool!
Success Through Cyberspace: Writing Effective Emails
Want Great Answers? Ask the Right Questions!
You Only Have One Chance to Make a Great First Impression!

Change Management
Embrace Change - Don't Battle It!

Conflict Management
Conflict in the Workplace: Resolve or Manage?

Gift Giving / Office Parties
Gift Giving in the Workplace
The Office Party: 10 Tips to Have Fun While Maintaining Your Professionalism!

Goal Setting
Be SMART with Your Goals

Humor at Work
Laughter on the Job: Humor Works... at Work!

It's Monday and I don't Want to go Work! 8 Ways to Get Motivated!

Stress Management
When You Are Going Through Hell, Keep Going! Coping with Crisis


The Center for Healthcare Communiction