Preventing Medical Malpractice
Dramatically Lower Your Risk Through
Precise Communication with Patients and other Professionals

Medical malpractice is a nightmare for clinicians, office practices and hospitals. Time is lost and reputations are damaged. Of course, there is a significant financial impact. Excellent patient relationships directly lower the risk of malpractice. If you have a great relationship and an unexpected outcome occurs, the risk of litigation is minimized. However, if you have a poor relationship combined with an unexpected outcome, that is setting the stage for a malpractice claim. In this high-content session you will learn proven techniques to connect with patients to lower your risk of malpractice. The program also covers professionals communicating effectively with each other to reduce errors.

People don't sue because they are greedy; they sue because they are angry. Anger is a byproduct of a bad relationship. We create excellent relationships by several means. In this program, you will learn proven strategies to partner with patients and not simply give orders. The session also reviews helpful ways to encourage patients to be active participants in their care. The more involved they are the less likely errors will occur that you could be held responsible.

The program will cover the following topics:

• Practical tips on fully explaining the risks associated with medications and treatments. (Asking a patient, "Do you understand?" tells you nothing and is a risky question.)
• Learn the tools to build strong bonds with patients. These little-known tips produce big results!
• The characteristics of professionals who have been sued multiple times versus those who have never been sued. Striking differences!
• Helping patients become their own advocates to lower the risk of errors. An informed patient is your best patient!
• Dramatically improving communication between professionals to avoid errors. For example, poor handoffs increase the risk of mistakes.
• How a simple two-page form can lower your risk of malpractice and improve the lives of your patients. This two-page form alone is reason enough for booking this program!

Decrease your risk of malpractice by increasing the quality of your patient relationships!

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